Datacom6 followers25 jobs

Associate Network Engineer

JuniorFull-timeOfficeMelbourne VIC, AustraliaInformation technologyIT supportPosted 1 month ago
View your fit0 of 9 criteria met

About the job

The Associate Network Engineer job at Datacom is all about making a meaningful impact by providing network solutions and support to federal customers. This role is crucial in ensuring that clients receive top-notch service while fostering collaboration within a dedicated team. Datacom values a dynamic and inclusive work environment, where team members can thrive and grow together.

You'll be responsible for

🔧

Providing 24/7 networking technical support

Offering round-the-clock support to clients, focusing on monitoring network availability and performance, and addressing outages effectively.
📈

Assisting on customer projects

Supporting various customer projects, including circuit changes and site moves, while implementing automated tools for IOS upgrades.
🛠️

Conducting testing and monitoring

Testing, implementing, and tuning networking software and hardware to ensure optimal performance and identify potential issues.

What we're looking for

💻

2+ years in professional services

Experience in a professional services environment is essential.

View fit

🌐

Networking and firewall knowledge

Understanding of LANs, WANs, and data center security is crucial.

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🔍

Analytical and problem-solving skills

Ability to analyze issues and provide effective solutions.

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Meet the team

About the company

View your fit

0 of 5 criteria met
2+ years in professional services
Experience in a professional services environment is essential.

View

Networking and firewall knowledge
Understanding of LANs, WANs, and data center security is crucial.

View

Analytical and problem-solving skills
Ability to analyze issues and provide effective solutions.

View

Strong customer service focus
Excellent communication skills for effective client interactions.

View

Technical support experience
Experience providing 24/7 technical support for network systems.

View

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