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Associate Support Engineer, Region Services

JuniorMid levelFull-timeHybridMelbourne VIC, AustraliaCustomer service and supportInformation technologyPosted 2 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

This job is about being part of the AWS Region Services team, where you will contribute to creating secure and scalable cloud environments for sensitive workloads. Your work will have a lasting impact on Australia’s digital future, as you implement innovative solutions and help customers succeed in their missions. The team thrives on collaboration, continuous learning, and mentorship, making it a great fit for those eager to grow in the cloud computing space.

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🔍

Applying advanced troubleshooting techniques

Utilizing advanced methods to provide unique solutions to customers' needs and challenges.
🤝

Interacting with engineers and AWS teams

Collaborating with engineers and other AWS teams to reproduce and resolve technical issues effectively.
📞

Driving service team communication

Facilitating communication during critical events to ensure timely resolution and support.

Key criteria

🇦🇺

Australian citizenship and security clearance

Must be an Australian citizen and eligible for security clearance.

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🐧

Linux systems administration experience

1+ years of experience managing Linux systems.

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🌐

Networking protocols knowledge

Understanding of HTTP, DNS, and TCP/IP protocols.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Australian citizenship and security clearance
Must be an Australian citizen and eligible for security clearance.

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Linux systems administration experience
1+ years of experience managing Linux systems.

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Networking protocols knowledge
Understanding of HTTP, DNS, and TCP/IP protocols.

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Scripting experience
Experience scripting in modern programming languages.

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Cloud computing knowledge
Familiarity with cloud concepts and design considerations.

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