About the job
This job is about being a part of the AWS Region Services team, where you will leverage your technical expertise to support customers in their cloud journey. Your contributions will have a lasting impact on Australia’s digital future, as you work with cutting-edge technologies and collaborate with a diverse team. The environment fosters continuous learning and mentorship, making it a great fit for those eager to grow in their careers.
You'll be responsible for
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Applying advanced troubleshooting techniques
Utilizing innovative methods to provide unique solutions to customers' needs, ensuring their satisfaction.🤝
Interacting with engineers and AWS teams
Collaborating with various teams to reproduce and resolve technical issues efficiently.📞
Driving service team communication
Facilitating clear communication during critical events to ensure swift resolution of incidents.Key criteria
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Australian citizenship and security clearance
Possession of Australian citizenship and eligibility for security clearance.View
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Linux systems administration experience
1+ years of experience managing Linux systems.View
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Technical support experience
1+ years of experience in a technical support capacity.View
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