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Associate Tech Field Eng

JuniorFull-timeHybridMelbourne VIC, AustraliaPosted 10 hours agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

This job is all about providing essential technical support and ensuring client satisfaction through effective service delivery. By assisting with installations, maintenance, and testing, you will play a vital role in keeping systems running smoothly. The team values collaboration and adherence to established procedures, creating a supportive environment for everyone to thrive.

You'll be responsible for

🔧

Installing and maintaining equipment

Installing, maintaining, and repairing desktops, laptops, monitors, and associated software and peripherals.
🛠️

Assisting with maintenance

Assisting with maintenance on products and devices.
🔄

Performing low-complexity tasks

Performing low-complexity installs, moves, adds, and changes on various equipment and devices.

Key criteria

💻

Desktop and laptop maintenance experience

Experience maintaining and repairing desktops and laptops.

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🛠️

Low-complexity installation skills

Proven skills in performing low-complexity installs and changes.

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📊

Ticketing system proficiency

Experience updating incident and request tickets in a ticketing system.

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4 criteria for this job
Desktop and laptop maintenance experience
Experience maintaining and repairing desktops and laptops.

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Low-complexity installation skills
Proven skills in performing low-complexity installs and changes.

View

Ticketing system proficiency
Experience updating incident and request tickets in a ticketing system.

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High School diploma or GED
Possession of a High School diploma or GED is required.

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