Marriott
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At Your Service Agent (Full Time)

JuniorFull-timeOfficeAdelaide SA, AustraliaPosted 4 months agoVerified 3 hours ago
Pending fitX of Y criteria met

About the job

As a Marriott Hotels At Your Service Agent, you will be part of a vibrant team dedicated to delivering exceptional hospitality. This job offers a fantastic opportunity to make a meaningful impact on guests' experiences while working in a supportive environment that values collaboration and creativity. Join a company that empowers every associate to shine and grow in their career.

You'll be responsible for

🤝

Supporting Guest Services team

Assisting with general operational tasks to ensure a seamless guest experience.
🗺️

Being an expert on the hotel and area

Knowledge of hotel amenities and local attractions to enhance guest satisfaction.
❤️

Building relationships with customers

Creating connections with guests to anticipate their needs and encourage future bookings.

Key criteria

🏨

Experience with OPERA system

Proven experience using OPERA or similar property management systems.

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🌏

Knowledge of local area

Demonstrated understanding of the hotel and surrounding attractions.

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🤝

Customer relationship skills

Experience building and maintaining strong customer relationships.

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View more

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5 criteria for this job
Experience with OPERA system
Proven experience using OPERA or similar property management systems.

View

Knowledge of local area
Demonstrated understanding of the hotel and surrounding attractions.

View

Customer relationship skills
Experience building and maintaining strong customer relationships.

View

Self-motivation
Proven ability to thrive in fast-paced environments.

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Attention to detail
Experience managing billing and guest inquiries accurately.

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