Marriott
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At Your Service Agent / Guest Service Expert

JuniorPart-timeHybridPort Douglas QLD 4877, AustraliaPosted 5 days agoVerified 2 hours ago
Pending fitX of Y criteria met

About the job

Joining Sheraton as an At Your Service Agent means becoming part of a community that values connection and belonging. This job is all about creating memorable experiences for guests while supporting a collaborative team environment. At Sheraton, you will find opportunities for growth and development, making every day a chance to shine.

You'll be responsible for

🤝

Supporting Guest Services team

Assisting with general operational tasks to ensure a seamless guest experience.
🗺️

Being an expert on the hotel and community

Knowledgeable about hotel services and local attractions to exceed guest expectations.
❤️

Building relationships with guests

Creating meaningful experiences that encourage future bookings and guest loyalty.

Key criteria

🏨

Experience with OPERA system

Proven experience using OPERA or similar property management systems.

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🤝

Guest service experience

Demonstrated experience providing exceptional service to guests.

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🌍

Community knowledge

In-depth knowledge of the hotel and surrounding community.

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Meet the team

About the company

Apply on Marriott
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3 criteria for this job
Experience with OPERA system
Proven experience using OPERA or similar property management systems.

View

Guest service experience
Demonstrated experience providing exceptional service to guests.

View

Community knowledge
In-depth knowledge of the hotel and surrounding community.

View

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