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At Your Service Agent

JuniorFull-timeOfficeSydney NSW, AustraliaPosted 2 months agoVerified 3 hours ago
Pending fitX of Y criteria met

About the job

As a Guest Service Agent at Four Points by Sheraton, you will play a vital role in creating memorable experiences for independent travellers. Your contributions will help foster a welcoming atmosphere where guests feel valued and supported. The team thrives on collaboration, ensuring that everyone works together to provide exceptional service.

You'll be responsible for

🤝

Supporting the Guest Services team

Assisting with general operational tasks to ensure a seamless guest experience.
📞

Handling general enquiries

Providing friendly and genuine service to each traveller, addressing their needs.
❤️

Building relationships with travellers

Strengthening connections with guests to encourage future bookings.

Key criteria

🏨

Experience with OPERA system

Proven experience using OPERA or similar property management systems.

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🤝

Guest service experience

Demonstrated experience providing friendly and genuine service to guests.

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🌍

Local area knowledge

Strong understanding of the local area to enhance guest experiences.

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3 criteria for this job
Experience with OPERA system
Proven experience using OPERA or similar property management systems.

View

Guest service experience
Demonstrated experience providing friendly and genuine service to guests.

View

Local area knowledge
Strong understanding of the local area to enhance guest experiences.

View

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