Auriga Spa Manager
About the job
The Spa Manager at Capella Sydney plays a vital role in creating an exceptional spa experience for guests while managing day-to-day operations. This position is all about inspiring leadership, ensuring compliance with service standards, and fostering a collaborative team environment. With a focus on personal growth and professional development, the team thrives in a vibrant and nurturing workplace.
You'll be responsible for
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Leading daily operations
Overseeing daily Gym, Spa & Wellness operations to ensure compliance with service standards and policies.📝
Managing guest feedback
Addressing service issues promptly and recording outcomes to enhance guest satisfaction.🌱
Driving team development
Mentoring and engaging team members to support performance, wellbeing, and career growth.Key criteria
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Luxury spa experience (3+ years)
Demonstrated experience in luxury spa or hospitality settings.View
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Budget management skills
Proven ability to monitor expenses and support budgeting processes.View
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Client-focused approach
Strong commitment to understanding and meeting guest needs.View
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