Automotive Parts Interpreter - NAPA Dandenong - Full Time
About the job
This job is about providing exceptional parts interpretation and customer service in the automotive aftermarket sector. It plays a crucial role in building strong relationships with customers and ensuring they receive the right products and solutions. The team thrives on collaboration, innovation, and a commitment to safety, making it a dynamic and supportive environment.
You'll be responsible for
🔍
Interpreting parts
Providing accurate technical parts support to customers in trade, industrial, and mining sectors.📦
Processing customer orders
Efficiently handling customer orders and ensuring timely dispatch of products and parts.📞
Being the first point of contact
Acting as the initial contact for customers, both in-person and over the phone, to assist with inquiries.Key criteria
🔧
Parts interpreting knowledge
Demonstrated technical knowledge of automotive parts and systems.View
🤝
Customer service experience
Proven experience providing exceptional service to diverse customers.View
💻
Computer skills
Proficient in using computer systems for order processing.View
View more