Automotive Parts Interpreter - NAPA Dandenong - Full Time
About the job
The job involves interpreting parts, processing customer orders, and dispatching products while being the first point of contact for customers. This position plays a crucial role in delivering exceptional customer service and building strong relationships. At NAPA, teamwork and support for personal development are at the heart of how we work.
You'll be responsible for
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Interpreting parts
Providing accurate technical parts support to customers in trade, industrial, and mining sectors.📦
Processing customer orders
Efficiently handling customer orders to ensure timely delivery of products and parts.📞
Being the first point of contact for customers
Offering exceptional customer service in-person and over the phone, addressing inquiries and providing solutions.Key criteria
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Parts interpreting expertise
Demonstrated technical knowledge of automotive parts and systems.View
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Exceptional customer service skills
Proven ability to provide outstanding support and build relationships.View
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Sound computer skills
Experience using computer systems for order processing and communication.View
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