Automotive Parts Interpreter - NAPA Karratha - Full Time
About the job
The Auto Parts Interpreter job at NAPA is all about providing exceptional customer service and technical support in the automotive aftermarket sector. This position plays a crucial role in ensuring customers receive the right parts and solutions, fostering strong relationships along the way. The team thrives on collaboration, innovation, and a commitment to safety, making it a fantastic place to grow and develop your career.
You'll be responsible for
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Interpreting parts
Providing accurate technical support by interpreting customer needs and product specifications.📦
Processing customer orders
Efficiently managing and processing orders to ensure timely delivery of products and parts.📞
Being the first point of contact for customers
Acting as the initial contact for customers, both in-person and over the phone, to assist with inquiries and support.Key criteria
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Parts interpreting knowledge
Demonstrated technical knowledge of automotive parts and systems.View
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Customer service passion
Experience providing exceptional service to diverse customers.View
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Effective communication skills
Ability to convey technical information clearly to customers.View
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