About the job
As a Technical Account Manager at Amazon Web Services, you will play a crucial role in the success of enterprise support customers as they build applications and services on the AWS platform. Your expertise will guide customers through their cloud adoption journey, ensuring they receive tailored support and proactive advice. The team thrives on collaboration and innovation, valuing diverse experiences and fostering an inclusive culture.
You'll be responsible for
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Acting as a single point of contact
Serving as the main liaison for Enterprise Accounts, ensuring their needs are met and concerns addressed.đ
Providing recommendations
Making AWS service improvement recommendations that align with customer strategies and architectures.đ
Championing customer requirements
Advocating for customer needs within AWS, including feature requests and service improvements.Key criteria
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Customer-facing technical experience
Experience in external enterprise customer-facing roles as a technical lead.View
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AWS services knowledge
Proven experience working with AWS services and cloud technologies.View
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Analytical skills
Demonstrated ability to evaluate and present operational performance metrics.View
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