Branch Coordinator - Parts & Service
About the job
This job is about leading the Service and Parts operations at Hitachi Construction Machinery in Somerton. The impact of this position is significant, as it ensures customer satisfaction while adhering to budgetary constraints. The team thrives on collaboration and values input from all members to achieve success.
You'll be responsible for
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Supervising and mentoring teams
Oversee the training, mentoring, and performance management of branch parts, workshop, and field service teams✅
Maintaining compliance
Ensure compliance with WHS, Environmental, and QA policies while driving a safe workplace📊
Managing branch operations
Plan, lead, and manage all aspects of the Service and Parts operations within the branchKey criteria
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Parts and service operations experience
Experience managing parts and service operations with a team of 15.View
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Customer relationship management
Proven ability to enhance relationships with customers and stakeholders.View
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Technical aptitude
Strong technical understanding of heavy equipment and construction.View
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