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Branch Manager - Cobram

Mid levelFull-timeOfficeShepparton VIC 3630, AustraliaBusiness operationsCustomer service and supportPeople and culturePosted 15 hours ago
View your fit0 of 9 criteria met

About the job

As a Branch Manager at NAB, you will lead a dynamic team of Customer Advisors in our Cobram Branch, showcasing your passion for people and customer service. This job is not just about managing a branch; it's about empowering your team and building strong relationships with customers and local businesses. Join a diverse environment where your skills and contributions are recognized and celebrated.

You'll be responsible for

📈

Driving branch performance

Drive the overall performance of your branch through coaching and mentoring, leadership, and direction.
💰

Leading sales activities

Lead sales activities to achieve business objectives by actively identifying cross-sale opportunities.
💖

Delivering customer experience

Deliver a brilliant, consistent, and engaging customer experience to our customers and partners, ensuring that your team understands the importance of building customer advocacy.

Skills you'll need

👔

Leadership experience

Experience in leadership, with the ability to inspire and influence others, particularly in a Retail Banking environment.
🌟

Customer experience focus

A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mile.
🤝

Team collaboration

An ability to work collaboratively as a team, demonstrating resilience, self-motivation, and energy to create a signature customer experience.
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Meet the team

About the company

View your fit

0 of 5 criteria met
Leadership experience in banking
Demonstrated experience inspiring and influencing teams in Retail Banking.

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Customer experience passion
Proven commitment to delivering exceptional customer service and advocacy.

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Collaborative teamwork skills
Experience working effectively within diverse teams to achieve goals.

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Attention to detail
Keen eye for ensuring accurate and efficient transaction processing.

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Commitment to inclusion
Appreciation for diversity and fostering an inclusive workplace culture.

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