Branch Manager
About the job
Join Team Global Express as a full-time Branch Manager in Eastern Creek, where you will oversee all aspects of branch operations. This job is crucial for ensuring operational efficiency and delivering exceptional customer experiences while leading a dedicated team of approximately 240 people. The team thrives on collaboration, continuous improvement, and a strong commitment to safety and performance.
You'll be responsible for
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Leading daily operations
Lead, coordinate, and hold team members accountable for daily operational activities, ensuring safety, productivity, and customer requirements are met.👥
Managing staffing and performance
Manage labour costs and staffing levels, including time approvals, absenteeism, leave, and performance management.📦
Overseeing customer experience
Oversee customer experience through accurate documentation, professional handling of freight, and service standards.Key criteria
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Branch management experience (3-5 years)
Proven ability to lead and manage large teams effectively.View
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Knowledge of OH&S and compliance
Strong understanding of safety and regulatory requirements.View
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Budget and KPI management experience
Experience overseeing financial performance and operational metrics.View
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