Beyond Bank Australia3 followers17 jobs

Branch Operations Capability Manager

Mid levelFull-timeOfficeCanberra ACT, AustraliaPeople and cultureEducationPosted 4 days agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

The Branch Operations Capability Manager is a vital position that ensures Branch Leaders are equipped to meet compliance and regulatory standards while delivering exceptional outcomes for members. This job focuses on designing, developing, and maintaining high-quality training materials and processes that support effective branch operations. Collaboration with key stakeholders is essential to identify capability gaps and lead the development of tailored learning solutions that enhance leadership and operational excellence.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🤝

Partnering with business leaders

Identifying learning and development needs across the Branch Network.
🛠️

Designing training programs

Creating engaging training programs aligned with organisational strategy.
✅

Ensuring compliance

Making sure branch training and competency frameworks meet all regulatory and compliance requirements.

Key criteria

📚

Training program development experience

Demonstrated experience designing and delivering effective training programs.

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🏦

Lending knowledge

Strong understanding of consumer credit policy and lending processes.

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🤝

Stakeholder engagement skills

Proven ability to build effective relationships with stakeholders.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Training program development experience
Demonstrated experience designing and delivering effective training programs.

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Lending knowledge
Strong understanding of consumer credit policy and lending processes.

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Stakeholder engagement skills
Proven ability to build effective relationships with stakeholders.

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Organisational skills
Experience managing competing priorities and projects independently.

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Compliance knowledge
Understanding of regulatory and compliance requirements in banking.

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