Beyond Bank Australia3 followers17 jobs

Branch Operations Capability Manager

Mid levelFull-timeOfficeAdelaide SA, AustraliaPeople and cultureEducationPosted 4 days agoVerified 4 days ago
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About the job

The Branch Operations Capability Manager is a vital position at Beyond Bank, ensuring that Branch Leaders are equipped to meet compliance and regulatory standards while delivering exceptional outcomes for members. This job focuses on designing and maintaining high-quality training materials and processes that support effective branch operations. The team thrives on collaboration and continuous improvement, fostering a culture that empowers everyone to make a difference.

You'll be responsible for

🤝

Partnering with business leaders

Collaborating with business leaders to identify learning and development needs across the Branch Network.
📊

Designing training programs

Creating and delivering engaging training programs that align with organizational strategy and compliance requirements.
🔍

Evaluating training effectiveness

Continuously improving training programs to enhance effectiveness and outcomes for branch operations.

Key criteria

📚

Training program development experience

Demonstrated experience designing and delivering effective training programs.

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🏦

Lending knowledge

Strong understanding of consumer credit policy and branch operations.

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🤝

Stakeholder engagement skills

Proven ability to build effective relationships with stakeholders.

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Meet the team

About the company

View your fit

5 criteria for this job
Training program development experience
Demonstrated experience designing and delivering effective training programs.

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Lending knowledge
Strong understanding of consumer credit policy and branch operations.

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Stakeholder engagement skills
Proven ability to build effective relationships with stakeholders.

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Organisational skills
Experience managing competing priorities independently and effectively.

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Compliance knowledge
Proven experience ensuring adherence to regulatory and compliance standards.

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