Business and Quality Analyst
About the job
This job is all about analysing current and future processes while engaging stakeholders to support the design, testing, and delivery of innovative products and initiatives. By doing so, it enables the efficient and cost-effective delivery of quality software solutions that enhance operational efficiency and customer experience. The team values collaboration and proactive engagement, ensuring that innovation initiatives are reliable, scalable, and aligned with evolving business and client needs.
You'll be responsible for
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Analysing business problems
Leading and refining the analysis of complex business problems, translating them into structured epics, features, and user stories.💬
Engaging stakeholders
Proactively engaging with business stakeholders to understand strategic objectives and operational pain points.🤝
Collaborating with teams
Collaborating closely with Product Owners and SMEs to shape product direction and manage expectations.Key criteria
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Analytical and diagnostic skills
Proven ability to critically analyse information and resolve complex problems.View
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Stakeholder engagement experience
Demonstrated experience managing relationships with diverse stakeholders.View
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Proficiency in relevant tools
Experience using Jira, Confluence, and process mapping software.View
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