Business & Risk Manager, Customer & Brand
About the job
This job is about shaping how Customer & Brand delivers with confidence and clarity while ensuring strong governance. It plays a crucial role in partnering with the leadership team to set strategy, manage budgets, and drive priority initiatives across the business. The team values collaboration and support, creating an environment where everyone can grow and thrive.
You'll be responsible for
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Shaping strategy and governance
Partnering with the Chief Customer & Brand Officer and leadership to shape strategy, embed governance, and ensure execution aligned to enterprise priorities.🔄
Designing leadership operating rhythm
Creating and managing the Customer & Brand operating cadence to enable effective decision-making and coordinated delivery.📊
Leading executive and board reporting
Overseeing budget planning and performance in partnership with Finance and the leadership team, ensuring transparency and accountability.Key criteria
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7+ years in business management
Experience in strategy or planning roles within financial services or insurance.View
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Strong risk and regulatory capability
Proven experience in risk management and compliance frameworks.View
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Influential stakeholder partner
Ability to engage and influence senior leaders through clear communication.View
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