Sr. Product and Customer Insights Manager, Customer Experience and Business Trends
About the job
This job is about joining the Customer Experience and Business Trends team at Amazon, where innovation and creativity are at the forefront. The impact of this position is significant, as it directly influences customer experiences and drives business decisions. The team thrives on collaboration, sharing best practices, and continuously improving to meet the evolving needs of customers.
You'll be responsible for
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Exploring business opportunities
Identifying potential business opportunities and translating them into concrete hypotheses and analysis requirements.✨
Influencing customer experience
Identifying opportunities for customers and influencing Amazon to improve and invent both existing and future customer experiences.📊
Delivering complex studies
Managing large and complex studies, including scoping, designing methodology, collecting and analyzing data, and presenting recommendations to senior management.Key criteria
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7+ years of relevant experience
Proven experience in product management, marketing, or business development.View
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Master's degree or equivalent
Advanced education to support analytical and strategic thinking.View
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Roadmap strategy ownership
Experience defining and driving product or program roadmaps.View
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