Amazon51 followers388 jobs

Sr. Product and Customer Insights Manager, Customer Experience and Business Trends

SeniorFull-timeHybridSydney NSW, AustraliaProductStrategy and analysisPosted 3 weeks agoVerified 3 weeks ago
Pending fitX of Y criteria met

About the job

This job is about joining the Customer Experience and Business Trends team at Amazon, where innovation and creativity are at the forefront. The impact of this position is significant, as it directly influences customer experiences and drives business decisions. The team thrives on collaboration, sharing best practices, and continuously improving to meet the evolving needs of customers.

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🔍

Exploring business opportunities

Identifying potential business opportunities and translating them into concrete hypotheses and analysis requirements.
✨

Influencing customer experience

Identifying opportunities for customers and influencing Amazon to improve and invent both existing and future customer experiences.
📊

Delivering complex studies

Managing large and complex studies, including scoping, designing methodology, collecting and analyzing data, and presenting recommendations to senior management.

Key criteria

📊

7+ years of relevant experience

Proven experience in product management, marketing, or business development.

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🎓

Master's degree or equivalent

Advanced education to support analytical and strategic thinking.

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🗺️

Roadmap strategy ownership

Experience defining and driving product or program roadmaps.

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A meaningful career starts with a match

View your fit

5 criteria for this job
7+ years of relevant experience
Proven experience in product management, marketing, or business development.

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Master's degree or equivalent
Advanced education to support analytical and strategic thinking.

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Roadmap strategy ownership
Experience defining and driving product or program roadmaps.

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Market research and analysis skills
Demonstrated ability in qualitative and quantitative research methodologies.

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Stakeholder engagement experience
Proven ability to influence and collaborate with senior stakeholders.

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