Amazon51 followers388 jobs

Sr Program Manager, ACES

SeniorFull-timeHybridMelbourne VIC, AustraliaStrategy and analysisProgram managementPosted 4 weeks agoVerified 4 weeks ago
Pending fitX of Y criteria met

About the job

The Senior Program Manager at Amazon Customer Excellence Systems (ACES) is a pivotal role focused on leading transformative capability programs across All Miles AU Operations. This position is crucial for translating strategic plans into actionable outcomes, fostering a culture of innovation and continuous improvement. The team thrives on collaboration and is dedicated to driving impactful results that enhance operational efficiency.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🛠️

Owning strategic programs

Managing the entire lifecycle of multi-year strategic programs, from problem definition to execution and review.
🚀

Developing new capabilities

Designing and implementing new operational capabilities across the AU network to meet evolving demands.
💡

Driving productivity improvements

Identifying and implementing productivity and cost improvements across all operational areas.

Key criteria

📊

5+ years of program management experience

Demonstrated experience managing complex programs from start to finish.

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📈

Data-driven decision-making

Proven ability to use data to drive operational improvements.

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🤝

Stakeholder management skills

Experience building relationships across diverse teams without direct authority.

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A meaningful career starts with a match

View your fit

5 criteria for this job
5+ years of program management experience
Demonstrated experience managing complex programs from start to finish.

View

Data-driven decision-making
Proven ability to use data to drive operational improvements.

View

Stakeholder management skills
Experience building relationships across diverse teams without direct authority.

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Change management expertise
Experience leading structured change initiatives for operational programs.

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Master's degree or MBA
Relevant advanced degree in business or operations-related field.

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