Amazon62 followers474 jobs

Sr Program Manager, ACES

SeniorFull-timeHybridMelbourne VIC, AustraliaPosted 3 months agoVerified 3 weeks ago
Pending fitX of Y criteria met

About the job

The Senior Program Manager at Amazon Customer Excellence Systems (ACES) is a pivotal role focused on leading transformative capability programs across All Miles AU Operations. This position is crucial for translating strategic plans into actionable outcomes, fostering a culture of innovation and continuous improvement. The team thrives on collaboration and is dedicated to driving impactful results that enhance operational efficiency.

You'll be responsible for

🛠️

Owning strategic programs

Managing the entire lifecycle of multi-year strategic programs, from problem definition to execution and review.
🚀

Developing new capabilities

Designing and implementing new operational capabilities across the AU network to meet evolving demands.
💡

Driving productivity improvements

Identifying and implementing productivity and cost improvements across all operational areas.

Key criteria

📊

5+ years of program management experience

Demonstrated experience managing complex programs from start to finish.

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📈

Data-driven decision-making

Proven ability to use data to drive operational improvements.

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🤝

Stakeholder management skills

Experience building relationships across diverse teams without direct authority.

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Meet the team

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5 criteria for this job
5+ years of program management experience
Demonstrated experience managing complex programs from start to finish.

View

Data-driven decision-making
Proven ability to use data to drive operational improvements.

View

Stakeholder management skills
Experience building relationships across diverse teams without direct authority.

View

Change management expertise
Experience leading structured change initiatives for operational programs.

View

Master's degree or MBA
Relevant advanced degree in business or operations-related field.

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