About the job
The Senior Program Manager at Amazon Customer Excellence Systems (ACES) is a pivotal role focused on leading transformative capability programs across All Miles AU Operations. This position is crucial for translating strategic plans into actionable outcomes, fostering a culture of innovation and continuous improvement. The team thrives on collaboration and is dedicated to driving impactful results that enhance operational efficiency.
You'll be responsible for
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Owning strategic programs
Managing the entire lifecycle of multi-year strategic programs, from problem definition to execution and review.🚀
Developing new capabilities
Designing and implementing new operational capabilities across the AU network to meet evolving demands.💡
Driving productivity improvements
Identifying and implementing productivity and cost improvements across all operational areas.Key criteria
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5+ years of program management experience
Demonstrated experience managing complex programs from start to finish.View
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Data-driven decision-making
Proven ability to use data to drive operational improvements.View
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Stakeholder management skills
Experience building relationships across diverse teams without direct authority.View
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