Amazon62 followers359 jobs

Sr. Program Manager, AU Country Lead

SeniorFull-timeHybridSydney NSW, AustraliaPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

The Senior Program Manager for Amazon Flex is a pivotal position that focuses on enhancing the delivery experience for independent contractors. This job is all about driving continuous improvement and ensuring high-quality service standards for delivery partners. Collaboration and communication are key, as the team works together to achieve shared goals and deliver exceptional results.

You'll be responsible for

🌏

Acting as Subject Matter Expert

Serve as the Subject Matter Expert for unique business, legal, and cultural requirements in Australia, customizing the SLS program strategy accordingly.
🔧

Building reporting mechanisms

Help build reporting mechanisms, identify opportunities, and establish mitigation processes while communicating issues and progress with cross-functional partners.
✅

Ensuring compliance

Ensure SLS processes comply with Australian legal regulations, including auditing enforcement decisions to mitigate legal risks.

Key criteria

📊

Program management experience

5+ years of program or project management expertise.

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🔍

Data-driven improvement

Proven experience using data to drive process enhancements.

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📈

KPI reporting skills

Experience developing and managing KPI reporting for programs.

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4 criteria for this job
Program management experience
5+ years of program or project management expertise.

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Data-driven improvement
Proven experience using data to drive process enhancements.

View

KPI reporting skills
Experience developing and managing KPI reporting for programs.

View

Cross-functional collaboration
Demonstrated ability to work with diverse teams and stakeholders.

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