Sr. Intelligence Analyst (Remote, AUS)
About the job
The Falcon Intel Recon Analyst job at CrowdStrike is all about supporting cyber threat customers and maximizing their success with the Intelligence product. This role is crucial in ensuring that customers can effectively utilize cyber threat intelligence, fostering strong relationships and driving satisfaction. The team thrives on collaboration, innovation, and a shared commitment to customer success.
You'll be responsible for
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Driving customer satisfaction
Drive high levels of customer satisfaction, maintaining a strong sense of ownership over many customer relationshipsā”
Triage findings
Quickly triage and escalate noteworthy findings from Falcon Intelligence Recon to the respective customersš§
Guiding customers
Guide customers through Falcon Intelligence Recon findings and provide subject matter expertiseKey criteria
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Cyber threat intelligence expertise
Proven knowledge of cyber threat intelligence and analysis techniques.View
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Exceptional communication skills
Strong written and verbal communication skills in English.View
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Dark web knowledge
Understanding of dark and deep web ecosystems and their actors.View
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