Computershare Australia10 jobs

Business Support Manager

Mid levelFull-timeHybridMelbourne VIC, AustraliaBusiness operationsPeople and cultureCustomer successPosted 4 hours ago
View your fit0 of 9 criteria met

About the job

This Business Support Manager job is all about driving operational efficiency and fostering a customer-centric approach. By overseeing revenue support functions, you will play a crucial role in optimizing client retention and revenue growth efforts. The team values collaboration and teamwork, creating a supportive environment where everyone can thrive.

You'll be responsible for

📈

Supporting go-to-market strategies

Support go-to-market strategies for the existing client program and future client program, ensuring alignment with business objectives.
💰

Managing client fee increases

Manage the annual client fee increases and identify efficiency gains to incorporate into the revenue management process.
🤝

Driving collaboration

Drive collaboration across key functions such as Finance, Operations, Marketing, and Issuer Services to ensure the best outcomes for clients.

Skills you'll need

🚀

Operational excellence

A strong focus on improving processes and efficiency to drive better outcomes for clients and the business.
🤝

Relationship-building

Ability to develop and maintain strong, trusted relationships with internal stakeholders to foster collaboration.
🔍

Analytical skills

Strong analytical and creative problem-solving skills to seek information and deliver results independently.
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Meet the team

About the company

View your fit

0 of 5 criteria met
Experience in financial services or related fields
Demonstrated experience in financial services, professional services, or technology.

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Strong relationship-building skills
Proven ability to develop trusted relationships with stakeholders.

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Advanced analytical skills
Strong analytical and problem-solving skills for operational efficiency.

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Proficiency in Microsoft Office Suite
Advanced skills in Excel, Word, PowerPoint, and SharePoint.

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Excellent communication skills
Ability to engage effectively across all organizational levels.

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