The Manager Infrastructure Engineering Business Support is a vital position at Fraser Coast Regional Council, focusing on enhancing efficiency and customer service within the Engineering Services department. This job plays a crucial role in driving operational excellence and strategic initiatives that contribute to building better communities. The team values collaboration, innovation, and a commitment to professional development, creating a supportive environment for all team members.
You'll be responsible for
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Leading and supporting the Business Support team
Lead and support the Business Support team to ensure efficient operations and high-quality customer service.⚙️
Streamlining processes and improving customer service systems
Streamline processes and improve customer service systems to enhance overall efficiency and satisfaction.📊
Maintaining governance registers and managing financial administration
Maintain governance registers and manage financial administration to ensure compliance and effective resource allocation.Skills you'll need
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Leadership and team management skills
Strong leadership and team management skills are essential for guiding the Business Support team effectively.🔄
Business process improvement
Proven experience in business process improvement and governance is crucial for driving efficiency and compliance.💬
Communication and stakeholder engagement
Excellent communication and stakeholder engagement capabilities are necessary for maintaining strong relationships and ensuring project success.View more