Catholic Healthcare7 jobs

Care Advisor - Care Connection

Mid levelFull-timeHybridSydney NSW, AustraliaCustomer service and supportPeople and culturePosted 1 week agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

Discover a fulfilling career as a Care Advisor with Catholic Healthcare, where care goes both ways! In this hybrid job, you will play a vital role in providing responsive, relationship-centred care management that empowers older people to thrive safely and independently at home. Join a passionate team that values collaboration, inclusivity, and the dignity of every individual.

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🏥

Providing care management

Providing high-quality care management to support client independence, wellbeing and personal preferences.
❤️

Building relationships

Building strong relationships with clients, families and carers to ensure a positive and personalised experience.
📚

Educating clients

Educating clients and their families on program guidelines, inclusions, exclusions and financial contributions.

Key criteria

📞

Call centre experience

Experience in a high-volume phone-based environment.

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🤝

Stakeholder management skills

Proven ability to build rapport with diverse clients and families.

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📝

Care management knowledge

Understanding of aged care funding frameworks and care principles.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Call centre experience
Experience in a high-volume phone-based environment.

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Stakeholder management skills
Proven ability to build rapport with diverse clients and families.

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Care management knowledge
Understanding of aged care funding frameworks and care principles.

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Problem-solving skills
Demonstrated ability to identify practical solutions for client needs.

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Organisational skills
Strong time management skills to prioritise competing demands effectively.

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