Kieser Australia
Care Navigation Coordinator
JuniorContractHybridMelbourne VIC, AustraliaAdministrationCustomer service and supportPosted 2 months ago
About the job
This job is about being a vital part of the Kieser Care Navigation Centre, where you will help create an exceptional experience for clients seeking our services. Your role will significantly impact how new clients are triaged into the most suitable offerings, setting them up for success through effective communication and support. The team thrives on collaboration, empathy, and a shared commitment to excellence in client care.
You'll be responsible for
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Triage
Applying clinical judgement to help patients find the right service packages available in our clinics.🛡️
Advocate
Guiding recommendations with a strong focus on the role of strength training in injury prevention and rehabilitation outcomes.🤝
Multidisciplinary coordination
Enhancing communication and collaboration between GPs, specialists, clinic professionals, and other healthcare providers.What we're looking for
🎓
Tertiary qualification in Allied Health
Possession of a relevant degree in health-related fields.View fit
📞
Experience in call management
Demonstrated experience managing client inquiries effectively.View fit
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Proficiency with technology
Experience using electronic health record systems and Microsoft Office.View fit
View more
