Kieser Australia
Care Navigation Coordinator
JuniorContractHybridMelbourne VIC, AustraliaAdministrationCustomer service and supportPosted 2 months ago
About the job
This job is about being a vital part of Kieser Australia's Care Navigation Centre, where you will help clients find the best services for their needs. Your work will significantly impact the client experience, ensuring they receive the right support from a dedicated team. Collaboration and empathy are at the heart of how the team operates, creating a supportive environment for both clients and team members.
You'll be responsible for
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Triage
Applying clinical judgement to help patients find the right service packages available in our clinics.💪
Advocate
Guiding recommendations with a strong focus on the role of strength training in injury prevention and rehabilitation outcomes.🤝
Multidisciplinary coordination
Enhancing communication and collaboration between GPs, specialists, clinic professionals, and other healthcare providers.What we're looking for
🎓
Tertiary qualification in allied health
Possession of relevant qualifications in health fields.View fit
📞
Experience in call management
Demonstrated experience managing client inquiries effectively.View fit
💻
Proficiency with technology
Experience using electronic health records and Microsoft Office.View fit
View more
