About the job
This job is about joining the Workers Compensation Claims team as a Case Manager, where you will play a vital role in delivering high-quality claims management. Your work will significantly impact customers by ensuring their claims are handled with care and professionalism. The team values collaboration, resilience, and a strong customer focus, creating an environment where everyone can thrive.
You'll be responsible for
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Engaging with stakeholders
Connecting with stakeholders through case conferencing, claims reviews, and on-site visits to ensure effective communication and collaboration.â°
Adhering to timeframes
Complying with all legislative codes and company policies while ensuring accurate claim information is recorded in our database.đŁď¸
Providing guidance and support
Offering clear communication and assistance to injured individuals throughout their claims process.Key criteria
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Customer service experience
Demonstrated experience in customer service or administration roles.View
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Analytical and critical thinking skills
Proven ability to assess claims and make sound decisions.View
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Stakeholder engagement skills
Experience building strong relationships with diverse customers.View
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