Toll Group5 followers85 jobs

Case Manager

Mid levelFull-timeOfficeAdelaide SA, AustraliaPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

The Case Manager position at Toll Group is an exciting opportunity to support Australian Defence Force members and their families during their relocation across Australia. This job plays a crucial role in ensuring a smooth and superior relocation experience, making a significant impact on the lives of those served. The team values collaboration and strives to create a supportive environment where everyone can thrive.

Meet the team

About the company

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You'll be responsible for

🚚

Delivering high-quality relocation experiences

Providing a superior end-to-end relocation experience for ADF members and their families through effective case management and advocacy.
📋

Managing expectations

Ensuring that members and their families understand the service scope and relocation life cycle.
📑

Administering relocation policies

Proactively managing Defence relocation policy and entitlements to ensure compliance with client key performance indicators.

Key criteria

📋

Case management experience

Demonstrated experience in case management or related fields.

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📜

Policy interpretation skills

Proven ability to interpret and apply policies and legislation.

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🗣️

Effective communication skills

Strong written and verbal communication with diverse stakeholders.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Case management experience
Demonstrated experience in case management or related fields.

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Policy interpretation skills
Proven ability to interpret and apply policies and legislation.

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Effective communication skills
Strong written and verbal communication with diverse stakeholders.

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Attention to detail
Proven track record of accuracy and thoroughness in tasks.

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Microsoft applications proficiency
Experience using Microsoft applications for administrative tasks.

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