Deakin University3 followers15 jobs

Casual Customer Service/Medical Receptionist

JuniorContractOfficeWaurn Ponds VIC 3216, AustraliaPosted 5 hours agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

The Customer Service/Medical Receptionist job is all about being the welcoming face at Deakin's Health and Wellbeing Centres. This position plays a crucial role in connecting students and staff with essential services, ensuring they feel supported and informed. The team thrives on collaboration, continuous improvement, and a commitment to providing exceptional service.

You'll be responsible for

👋

Being the first point of contact

Serving as the primary reception contact at the Health and Wellbeing Centre, welcoming students and staff.
⚙️

Delivering effective outcomes

Utilising multiple clinical and data management software systems to achieve efficient service delivery.
🌟

Taking personal responsibility

Demonstrating initiative in meeting goals and fostering an inclusive environment for all clients.

Key criteria

🩺

Medical reception experience

Proven experience in a medical reception environment.

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📞

Customer service experience

Demonstrated experience in customer service within a large organisation.

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📋

Knowledge of medical terminology

Understanding of medical terminology and software packages like Best Practice.

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View more

Meet the team

About the company

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A meaningful career starts with a match

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5 criteria for this job
Medical reception experience
Proven experience in a medical reception environment.

View

Customer service experience
Demonstrated experience in customer service within a large organisation.

View

Knowledge of medical terminology
Understanding of medical terminology and software packages like Best Practice.

View

Current CPR certificate
Valid CPR certification to ensure safety and compliance.

View

Continuous improvement knowledge
Experience applying continuous improvement principles to processes.

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