Casual Customer Service/ Administration Officer
About the job
This job is a fantastic opportunity for those who thrive on helping others and enjoy a variety of tasks. As a Customer Service / Administration Officer in the Casual Pool, you will play a vital role in delivering exceptional customer experiences and supporting meaningful work within the Banyule community. The team values collaboration, flexibility, and a commitment to making a positive impact.
You'll be responsible for
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Providing customer service
Responding to customer enquiries and service requests while offering friendly, professional support via phone, email, and face-to-face interactions.📝
Assisting with administrative tasks
Preparing documents, maintaining records, and completing accurate data entry to support various teams.🌍
Supporting community-focused services
Delivering high-quality customer service and administrative support to enhance community engagement and service excellence.Key criteria
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Customer service experience
Demonstrated experience in delivering high-quality customer service.View
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Administrative support skills
Proven ability to maintain records and perform accurate data entry.View
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Digital systems proficiency
Confidence using various digital systems for efficient task management.View
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