Change Manager
About the job
This job is about leading the Complaints Management Review Implementation project at the Queensland Fire Department. By ensuring the workforce is engaged and supported, you will play a vital role in enhancing the department's approach to complaints handling. The team values collaboration and innovation, working together to achieve quality outcomes and uphold the highest professional standards.
You'll be responsible for
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Leading project delivery
Providing leadership and managing the delivery of the Complaints Management Review Implementation project in alignment with QFD methodologies.💡
Providing strategic advice
Offering independent strategic change management advice and communication strategies to foster effective stakeholder engagement.🗂️
Developing project plans
Creating project plans and tools aligned with program change deliverables, applying appropriate project management techniques.What we're looking for
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Project management experience
Demonstrated experience managing complex projects within defined timelines.View
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Change management expertise
Proven experience implementing change in complex organizational environments.View
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Stakeholder engagement skills
Ability to build strong relationships with internal and external stakeholders.View
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