Chapter Lead Customer Channels and Data (CCD) Non-Financial Risk
About the job
As the Chapter Lead Customer Channels and Data (CCD) – Non-Financial Risk, you will play a pivotal role in fostering a proactive risk and control culture while enabling CCD to deliver innovative, technology-led outcomes safely and within risk appetite. This job is all about ensuring strong risk discipline across customer and banker channels, data and analytics, AI, and technology platforms. The team thrives on collaboration and is committed to empowering each other to make confident, risk-informed decisions.
You'll be responsible for
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Leading a high-performing risk team
Lead, coach and inspire a team of non-financial risk professionals, promoting a strong risk and control culture across CCD.🛡️
Providing risk partnership
Act as a trusted risk partner to CCD leaders, providing pragmatic advice across technology, data, AI, advanced analytics, operational and supplier risk.⚠️
Driving risk management
Drive the identification, assessment and management of key and emerging risks, including technology risk, data governance, AI/model risk, cyber risks in AI-enabled environments, and third-party risk.Key criteria
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Extensive non-financial risk management experience
Proven experience in managing non-financial risks in tech environments.View
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Deep expertise in technology and data risk
Strong knowledge of technology risk, data governance, and AI risks.View
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Understanding of data and model governance
Experience with ethical AI practices and model monitoring.View
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