Melton City Council1 follower14 jobs

City Facility Booking Officer

Mid levelFull-timeHybridMelton VIC, AustraliaAdministrationCustomer service and supportPeople and culturePosted 6 hours ago
View your fit0 of 9 criteria met

About the job

The City Facility Booking Officer plays a vital role in activating Melton City Council’s civic and community facilities through effective administration of facility bookings. This position is crucial for ensuring that the community has access to these spaces while adhering to policies and procedures. The team thrives in a collaborative and inclusive culture, valuing growth and innovation as they work together to create a welcoming environment for all.

You'll be responsible for

📅

Managing bookings

Overseeing the day-to-day administration of bookings for Council’s civic and community facilities.
📜

Supporting policies

Ensuring adherence to policies, procedures, and systems related to facility hire and use.
📊

Reporting performance

Managing and reporting on the performance of facility leases, licenses, and hire agreements.

Skills you'll need

🤝

Customer service skills

Ability to provide high-quality service and support to community groups and hirers.
📋

Administrative skills

Experience in maintaining booking systems and sound administrative practices.
🗣️

Communication skills

Ability to communicate effectively with a wide variety of internal and external customers.
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Meet the team

About the company

View your fit

0 of 5 criteria met
Post-secondary qualification or equivalent experience
Completion of a post-trade certificate or relevant on-the-job training.

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Experience with booking systems
Demonstrated experience maintaining and managing booking systems.

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Strong customer service skills
Ability to effectively communicate with diverse internal and external customers.

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Valid Victorian driver's licence
Current licence required for operational responsibilities.

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Team collaboration experience
Experience working in a team-focused and customer-oriented environment.

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