Claims Administrator
About the job
This job is about joining the Trustee Claims team as a Claims Administrator, where you will play a vital role in supporting members during challenging times. Your contributions will help ensure claims are processed accurately and efficiently, creating a positive experience for all involved. The team values compassion, attention to detail, and effective communication, fostering a supportive environment for personal and professional growth.
You'll be responsible for
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Managing claims administration activities
Overseeing claim setup, inbox management, record keeping, and data maintenance to ensure smooth operations.⏱️
Supporting fast-track claims assessment
Assisting in the decision-making process for claims within agreed service standards, ensuring timely outcomes.🔍
Providing updates and monitoring claims
Acting as a key point of contact for members and stakeholders, delivering clear and timely updates throughout the claims journey.Key criteria
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Customer service experience
Demonstrated experience in customer service roles, ideally in claims.View
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Strong administrative skills
Proven ability to manage high-volume administrative tasks effectively.View
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Attention to detail
Experience delivering accurate, high-quality work in fast-paced environments.View
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