Claims Administrator
About the job
This job is about joining the Trustee Claims team as a Claims Administrator, where you will play a vital role in supporting members during challenging times. Your work will ensure claims are handled with care and efficiency, making a real difference in people's lives. The team values compassion, attention to detail, and effective communication, creating a supportive and dynamic environment.
You'll be responsible for
📋
Managing claims administration activities
Manage daily claims administration activities, including claim setup, inbox management, record keeping and data maintenance.⚖️
Supporting claims assessment
Support the assessment and decision-making of fast-track claims within agreed service standards.📞
Providing updates to stakeholders
Act as a key point of contact for members, beneficiaries and claimants, providing clear and timely updates throughout the claims journey.Key criteria
📞
Customer service experience
Experience in customer service roles, ideally in financial services.View
🗂️
Strong administrative skills
Proven ability to manage high-volume administrative tasks efficiently.View
🔍
Attention to detail
Demonstrated commitment to delivering accurate, high-quality work.View
View more
