Suncorp Group8 followers107 jobs

Claims Advisor

JuniorMid levelFull-timeHybridSydney NSW, AustraliaProfessional servicesCustomer servicePosted 1 day ago
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About the job

The Workers Compensation Claims Advisor position at Suncorp Group is all about making a real difference in people's lives during challenging times. This job offers a fantastic opportunity to support individuals recovering from personal and psychological injuries while enjoying a flexible hybrid working model. Join a supportive and high-performing team that values continuous learning and collaboration.

You'll be responsible for

📂

Managing a portfolio of claims

Ensure workers receive the right care, support, and entitlements while reviewing medical, rehabilitation, and financial reports to make informed decisions.
🤝

Collaborating with teams

Work collaboratively with internal teams, providers, and external partners to deliver proactive case management.
🌈

Providing exceptional customer service

Deliver outstanding support to injured workers, employers, and stakeholders throughout the claims process.

Key criteria

🩺

Relevant experience in claims management

Experience in Workers Compensation or claims management is essential.

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💬

Empathy and communication skills

Ability to handle sensitive conversations with professionalism.

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🤝

Team collaboration experience

Experience working in a collaborative team environment.

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Meet the team

About the company

View your fit

5 criteria for this job
Relevant experience in claims management
Experience in Workers Compensation or claims management is essential.

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Empathy and communication skills
Ability to handle sensitive conversations with professionalism.

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Team collaboration experience
Experience working in a collaborative team environment.

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Resilience and problem-solving skills
Confidence in managing complex information and challenges.

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Commitment to continuous learning
Willingness to engage in ongoing training and development.

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