About the job
The Claims Compliance and Assurance Manager at RAC is a vital position that leads the strategic oversight of compliance, assurance, and risk across the Claims function. This role is essential for strengthening compliance maturity and ensuring that regulatory obligations are met, ultimately protecting positive member outcomes. The team thrives on collaboration, valuing a workplace culture where everyone feels respected and empowered.
You'll be responsible for
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Leading compliance strategy
Leading the strategy, governance and continuous uplift of Claims compliance and assurance frameworks.🔍
Oversight of quality assurance
Providing strategic oversight of quality assurance across all Claim types to drive improved outcomes, service levels and member experience.📊
Monitoring regulatory trends
Monitoring emerging insurance and regulatory trends, assessing impacts to Claims and leading appropriate strategic responses.Key criteria
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Experience in general insurance claims
Significant experience in general insurance claims with compliance exposure.View
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Senior leadership experience
Proven leadership in a regulated environment, influencing compliance outcomes.View
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Understanding of regulatory environment
Strong grasp of insurance regulations and ability to translate them.View
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