TAL Australia5 followers42 jobs

Claims Consultant, Group Claims - AusSuper

Mid levelFull-timeOfficeMelbourne VIC, AustraliaPosted 2 days agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

This job is about being a Claims Consultant at TAL, where you will manage life insurance claims, ensuring a smooth and supportive experience for customers. The impact of your work directly contributes to providing financial security and care to Australians. The team values collaboration, flexibility, and inclusivity, creating an environment where everyone can thrive.

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms

You'll be responsible for

📋

Managing life insurance claims

Overseeing life insurance claims from start to finish, ensuring a seamless experience for customers.
🌟

Providing best-in-class customer experience

Delivering regular communication and managing expectations to achieve quality health and claim outcomes.
🤝

Engaging with external and internal specialists

Collaborating with treating doctors, rehabilitation consultants, and in-house specialists to deliver timely outcomes.

Key criteria

📄

Life insurance claims management experience

Proven experience managing TPD and IP claims end-to-end.

View

🔍

Strong analytical skills

Demonstrated ability to assess and analyze complex claims.

View

🤝

Exceptional communication skills

Experience providing empathetic support to customers during claims.

View

View more

A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Life insurance claims management experience
Proven experience managing TPD and IP claims end-to-end.

View

Strong analytical skills
Demonstrated ability to assess and analyze complex claims.

View

Exceptional communication skills
Experience providing empathetic support to customers during claims.

View

Time management expertise
Proven ability to manage multiple claims efficiently.

View

Similar jobs

View all
TAL Australia
TAL Australia
Claims Consultant, Group Claims - CBUSMelbourne, VIC · Full-time
The Complex Claims Consultant job at TAL is an exciting opportunity to manage high-value, underwritten TPD claims within a supportive and flexible environment. This role is crucial in delivering quality outcomes for members while navigating complex insurance arrangements. Join a passionate team that values collaboration, inclusivity, and personal growth.
TAL Australia
TAL Australia
Claims Consultant - Group Multi ClaimsMelbourne, VIC · Full-time
The Claims Consultant job at TAL is all about supporting Australians during some of life’s toughest moments. This role is crucial in managing life insurance claims with care, empathy, and confidence, ensuring that customers receive the support they need. The team thrives on collaboration, flexibility, and a commitment to inclusivity, making it a great place to grow and make a real impact.
Marsh McLennan
Marsh McLennan
Claims Consultant (Workers Compensation)Brisbane, QLD · Full-time
Join the Local Government Workcare (LGW) Team at JLT Risk Solutions Pty Ltd, a part of Marsh McLennan, in Brisbane. This hybrid job offers a fantastic opportunity to manage statutory workers’ compensation claims effectively while contributing to the goals of the LGW Scheme. The team thrives on collaboration, support, and a culture of diversity and inclusion, ensuring everyone feels valued and empowered.
TAL Australia
TAL Australia
Claims Consultant, REST Sydney, NSW · Full-time
As a Claims Consultant at TAL, you will play a vital role in managing life insurance claims, ensuring customers receive the support they need during challenging times. This job is all about delivering exceptional service and making a real difference in people's lives. Join a team that values collaboration, flexibility, and inclusivity, and be part of a journey to reimagine insurance.