Claims Consultant - Group Multi Claims
About the job
The Claims Consultant job at TAL is all about making a difference in the lives of Australians during their toughest moments. By managing a portfolio of life insurance claims with empathy and care, you will play a crucial role in providing financial security and support to customers. The team thrives on collaboration, flexibility, and inclusivity, ensuring that everyone feels valued and inspired to contribute to a progressive, digitally enabled insurance experience.
You'll be responsible for
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Managing claims
Independently managing a portfolio of TPD and IP claims end-to-end, ensuring timely outcomes for our customers.🌟
Providing exceptional service
Delivering exceptional customer service in accordance with our philosophy, policy, and claims procedures.🤝
Engaging with stakeholders
Active engagement of external treating doctors, rehabilitation consultants, and in-house medical and legal specialists.Key criteria
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Experience managing life insurance claims
Significant experience with group life insurance claims assessment.View
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Knowledge of regulatory frameworks
Strong understanding of legislative and industry standards.View
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Excellent communication skills
Ability to build trust and manage expectations with stakeholders.View
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