About the job
The Workers’ Compensation Claims Consultant is a vital part of Telstra’s self-insured Workers’ Compensation Claims and Health Management & Rehabilitation Consultants teams. This job focuses on delivering personalized claims management strategies that ensure safe and sustainable outcomes for employees injured at work. The team thrives on collaboration, innovation, and a commitment to providing a tailored, effective service experience.
You'll be responsible for
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Managing claims
Managing a portfolio of complex cases and being committed to paying the right compensation to the right person at the right time.⚖️
Applying SRC Act knowledge
Applying advanced knowledge of the SRC Act within a self-insured licence environment to accurately identify, assess and review critical information, making timely, evidence-based and defensible decisions.📈
Developing case management strategies
Developing effective case management strategies which consider all stakeholders and drive positive outcomes.Key criteria
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3+ years managing workers’ compensation claims
Experience managing claims under the Comcare scheme is essential.View
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Strong knowledge of SRC Act
Ability to interpret and apply legislation in a self-insured environment.View
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Proven ability in high-pressure environments
Experience managing claims effectively under tight deadlines.View
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