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Claims Delivery Enablement Specialist

Mid levelSeniorFull-timeHybridMelbourne VIC, AustraliaPosted 2 weeks agoVerified 3 weeks ago
Pending fitX of Y criteria met

About the job

As a Claims Delivery & Enablement Specialist at Hostplus, you will provide technical leadership that shapes how insurance claims are delivered and continuously improved. Your work will directly impact claims outcomes and enhance the experience of members, ensuring they receive fair and compliant service. The team thrives on collaboration, innovation, and a commitment to making a positive impact on members' dignified retirement.

You'll be responsible for

📊

Leading the Claims Delivery & Enablement Framework

Overseeing the governance and execution of the Claims Delivery & Enablement Framework to ensure consistent performance improvement.
🔒

Embedding governance practices

Establishing strong governance practices that support compliance with regulatory obligations and internal policies.
📊

Driving data-led continuous improvement

Implementing programs focused on enhancing service efficiency and member outcomes through data analysis.

Key criteria

📊

Insurance claims experience

Demonstrated experience in insurance claims and superannuation environments.

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🔍

Technical expertise in life insurance

Significant expertise in life insurance claims assessment and management.

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📈

Leadership in operational uplift

Proven ability to drive operational improvement initiatives effectively.

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5 criteria for this job
Insurance claims experience
Demonstrated experience in insurance claims and superannuation environments.

View

Technical expertise in life insurance
Significant expertise in life insurance claims assessment and management.

View

Leadership in operational uplift
Proven ability to drive operational improvement initiatives effectively.

View

Analytical problem-solving skills
Highly developed skills to translate insights into business outcomes.

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Stakeholder management skills
Excellent communication skills to engage across all organisational levels.

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