TAL Australia5 followers35 jobs

Claims Technical Specialist

Mid levelFull-timeOfficeSydney NSW, AustraliaProfessional servicesPosted 3 months agoVerified 2 months ago
Think you're a good fit?See what the hiring team are looking for

About the job

As a Claims Technical Specialist at TAL, your work will directly impact the lives of over 5 million Australians during their most challenging times. This job offers an incredible opportunity to contribute to meaningful work that makes a difference while collaborating with a team that values respect, commitment, and resourcefulness. Together, you will drive quality assessments and positive outcomes for customers, ensuring a strong focus on best practices and continuous improvement.

You'll be responsible for

🔍

Providing expert technical advice

Provide expert technical advice across claims, including assessment review, adverse decision sign-off and authorisation within delegation.
👩‍🏫

Coaching Claims Consultants

Coach and support Claims Consultants to deliver timely, high-quality and customer-focused claim outcomes.
⚙️

Driving best practices

Drive best practice by developing, embedding and applying claims procedures, policy terms and technical guidelines.

Key criteria

📄

Life insurance claims experience

Proven experience in life insurance claims, ensuring quality assessments.

View

🧑‍🏫

Coaching and training ability

Demonstrated ability to uplift capability across claims teams.

View

📜

Knowledge of legislation and regulations

Strong understanding of life insurance legislation and compliance standards.

View

View more

Meet the team

About the company

View your fit

5 criteria for this job
Life insurance claims experience
Proven experience in life insurance claims, ensuring quality assessments.

View

Coaching and training ability
Demonstrated ability to uplift capability across claims teams.

View

Knowledge of legislation and regulations
Strong understanding of life insurance legislation and compliance standards.

View

Critical thinking skills
Ability to identify barriers and develop practical solutions.

View

Effective communication skills
Clear communicator with the ability to influence stakeholders.

View

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Hatch Placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms

A meaningful career starts with a match

Similar jobs

View all
EML Group
EML Group
Technical SpecialistSydney, NSW · Full-time
The Technical Specialist job at EML is all about making a positive impact on people's lives through effective claims management. By providing up-to-date technical guidance on the NSW CTP scheme, you will play a vital role in supporting the Case Management teams. EML fosters a collaborative and inclusive environment, ensuring that every team member feels valued and empowered to contribute to the company's mission.
EML Group
EML Group
Technical SpecialistBrisbane, QLD · Full-time
This job at EML is all about making a positive impact on people's lives through Workers Compensation and Personal Injury Claims Management. As part of a diverse team in Brisbane, you will have the opportunity to use your expertise to coach and support others while ensuring compliance and operational excellence. EML fosters a collaborative and inclusive culture, where employees are valued and encouraged to grow.
EML Group
EML Group
Claims SpecialistSydney, NSW · Full-time
The job of a Claims Specialist at EML is all about making a positive impact on people's lives through effective claims management. This role is crucial in supporting injured workers on their journey to recovery and return to work. EML fosters a collaborative and supportive environment, where team members are encouraged to grow and develop their skills.
TAL Australia
TAL Australia
Claims Technical SpecialistMelbourne, VIC · Full-time
The Claims Technical Specialist job at TAL is an exciting opportunity to provide expert guidance to Claims Consultants across Income Protection, Life, and TPD. This role is crucial in improving assessment quality and ensuring claims are managed effectively, aligning with TAL's commitment to excellence. The team thrives on collaboration, support, and a shared ambition to innovate within the insurance industry.