EML Group10 followers45 jobs

Technical Specialist

Mid levelFull-timeHybridCanberra ACT, AustraliaMelbourne VIC, AustraliaSydney NSW, AustraliaPosted 3 months agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

As a Technical Specialist at EML, you will play a vital role in supporting Case Management teams by providing essential technical guidance and training related to the Safety, Rehabilitation and Compensation Act 1988. Your expertise will help ensure positive recovery outcomes for employees, making a meaningful impact in their lives. The team thrives in a collaborative and customer-centric environment, where your contributions will be valued and celebrated.

You'll be responsible for

🔍

Undertaking technical functions

Focusing on reconsiderations, appeals, and reviews of compensation entitlements.
💡

Providing technical advice and training

Assisting Case Managers and stakeholders with sound understanding of legislation and risk management.
👩‍🏫

Coaching and developing Case Managers

Supporting the delivery of a world-class customer experience through training and development.

Key criteria

📜

SRC Act knowledge

Strong understanding of the Safety, Rehabilitation and Compensation Act 1988.

View

👥

Training and coaching experience

Proven ability to develop and conduct training for Case Managers.

View

⚖️

Dispute resolution skills

Demonstrated experience in best practice negotiation and mediation.

View

View more

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2026
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms

A meaningful career starts with a match

Get started
Apply on EML Group
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
SRC Act knowledge
Strong understanding of the Safety, Rehabilitation and Compensation Act 1988.

View

Training and coaching experience
Proven ability to develop and conduct training for Case Managers.

View

Dispute resolution skills
Demonstrated experience in best practice negotiation and mediation.

View

Claims management experience
Strong background in administering and managing a portfolio of claims.

View

Communication skills
Excellent written and verbal communication abilities for stakeholder engagement.

View

Similar jobs

View all
EML Group
EML Group
Technical SpecialistSydney, NSW · Full-time
The Technical Specialist job at EML is all about making a positive impact on people's lives through effective claims management. By providing up-to-date technical guidance on the NSW CTP scheme, you will play a vital role in supporting the Case Management teams. EML fosters a collaborative and inclusive environment, ensuring that every team member feels valued and empowered to contribute to the company's mission.
EML Group
EML Group
Technical SpecialistBrisbane, QLD · Full-time
This job at EML is all about making a positive impact on people's lives through Workers Compensation and Personal Injury Claims Management. As part of a diverse team in Brisbane, you will have the opportunity to use your expertise to coach and support others while ensuring compliance and operational excellence. EML fosters a collaborative and inclusive culture, where employees are valued and encouraged to grow.
Transport NSW
Transport NSW
Technical SpecialistParramatta, NSW · Full-time
This job is about being a Technical Specialist who ensures the seamless delivery of reliable ticketing applications. Your innovative mindset and problem-solving superpowers will contribute to the success of our systems, impacting every journey our customers take. Join a diverse team that values collaboration and continuous improvement, and be part of a mission to provide a safe and efficient transport system.
NSW Department of Climate Change, Energy, the Environment and Water
NSW Department of Climate Change, Energy, the Environment and Water
Technical SpecialistBathurst, NSW · Full-time
This job is about making a meaningful impact on the environment and heritage of New South Wales. As a Technical Specialist in the Operational Technology and Design Team, you will play a crucial role in developing and implementing innovative technologies for data collection. The team values collaboration and is committed to continuous improvement, ensuring that all efforts contribute to effective regulatory practices.