ASX19 followers9 jobs

Workplace Technical Specialist

JuniorMid levelFull-timeHybridSydney NSW, AustraliaPosted 1 week agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

Joining ASX means becoming part of a dynamic team that powers Australia's financial markets. This job is all about providing exceptional support to ASX staff, ensuring a seamless experience in a fast-paced environment. Collaboration and innovation are at the heart of how the team works, fostering a culture where everyone can thrive.

You'll be responsible for

📞

Providing end-to-end support

Provide end-to-end support for IT requests raised via phone, email, ticketing system and in-person
📝

Logging requests accurately

Ensure requests are logged accurately within the internal ticketing system (ServiceNow) for reporting and fault analysis
🔧

Performing installations

Perform installation and technical support of hardware and software to ASX staff

Key criteria

🖥️

End user support experience

Proven experience providing IT support to end users.

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🔧

Active Directory knowledge

Demonstrated knowledge of Active Directory management and administration.

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⚙️

PowerShell scripting skills

Strong experience with PowerShell scripting for automation tasks.

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5 criteria for this job
End user support experience
Proven experience providing IT support to end users.

View

Active Directory knowledge
Demonstrated knowledge of Active Directory management and administration.

View

PowerShell scripting skills
Strong experience with PowerShell scripting for automation tasks.

View

ServiceNow proficiency
Experience logging and managing requests in ServiceNow ticketing system.

View

Device support experience
Proven experience supporting laptops, desktops, and mobile devices.

View

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