Claims Portfolio Manager
About the job
The Claims Portfolio Manager at TAL plays a pivotal role in enhancing the integrity and performance of the claims portfolio, ensuring fair and timely outcomes for customers. This job directly impacts the lives of over 5 million Australians, contributing to meaningful work that makes a difference. The team values collaboration, accountability, and a commitment to continuous improvement.
You'll be responsible for
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Enhancing portfolio insights
Evolving claims data, controls and visualisations to clearly highlight portfolio health and risks.⏱️
Driving timely claim outcomes
Optimising tracking of claim activity, milestones and pipeline management.💡
Improving decision quality
Reviewing complex or sub-optimal claims and providing expert strategic guidance.Key criteria
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3+ years in life insurance claims management
Solid experience in end-to-end claim decision-making.View
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Data-driven decision-making skills
Ability to translate data insights into practical improvements.View
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Strong analytical judgment
Proven capability to identify risks and improve strategies.View
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