About the job
The Clerical Officer position at Hollywood Private Hospital is all about delivering exceptional service in a dynamic Emergency Department. This job plays a crucial role in ensuring that patients receive the care they need while managing important administrative tasks. The team thrives on collaboration and effective communication, creating a supportive environment where everyone can shine.
You'll be responsible for
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Delivering comprehensive customer-focused service
Providing a customer-focused service across the Emergency Department, with a focus on administrative tasks related to admissions.📝
Collecting patient information
Registering patient details on the systems and ensuring appropriate health fund coverage.❓
Managing patient and visitor enquiries
Providing timely and accurate information to the Clinical Team and addressing inquiries.Key criteria
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Patient information management
Experience collecting and registering patient details accurately.View
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Effective communication skills
Demonstrated ability to convey information clearly to patients and teams.View
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Proficiency in MS Office
Experience using MS Office suite for administrative tasks.View
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