AMP3 followers10 jobs

Client Account Associate.- Investments

Mid levelFull-timeHybridSydney NSW, AustraliaFinanceBusiness operationsCustomer service and supportPosted 4 days ago
View your fit0 of 9 criteria met

About the job

The Client Account Associate plays a vital role in the Investor Services team, focusing on delivering exceptional client service and supporting client relationships. This position is all about making a positive impact on clients' financial journeys while fostering collaboration and continuous improvement within the team. At AMP, teamwork and innovation are at the heart of how we work, creating an environment where everyone can thrive.

You'll be responsible for

🌟

Managing customer experience

Managing the daily customer experience to deliver outstanding service and ensuring a responsive approach to client queries.
🔧

Maintaining continuous improvement

Contributing to the scoping, designing, and developing of efficiencies and improvements to core client services.
🤝

Supporting team collaboration

Building good relationships within and across teams and ensuring knowledge is shared among team members.

Skills you'll need

🤝

Client service skills

Strong client service skills and a desire to find success for clients.
🗣️

Communication skills

Proven ability to communicate effectively with internal and external stakeholders at all levels.
🔍

Attention to detail

Strong attention to detail is critical for ensuring accurate information across all communications.
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Meet the team

About the company

View your fit

0 of 5 criteria met
Client service experience (2+ years)
Proven experience in financial services with a focus on client satisfaction.

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Effective communication skills
Ability to engage with stakeholders at all levels.

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Strong attention to detail
Critical for ensuring accuracy in client communications and reports.

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Team collaboration skills
Experience working effectively within diverse teams.

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Proficiency in Microsoft Office and Salesforce
Medium to high proficiency in essential software tools.

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