Client Connect Specialist
About the job
The Client Connect Specialist plays a vital role in the Client Connect team, ensuring timely engagement with healthcare clients and referrals. This position is essential for connecting individuals with the right Remedy Healthcare clinical programs, making a significant impact on their health journey. The team values a hybrid working environment and encourages a proactive approach to client engagement.
You'll be responsible for
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Managing outbound contact
Responsible for outbound contact with referred healthcare clients to ensure timely engagement.✉️
Handling enquiries
Managing inbound phone and email enquiries to provide support and information to clients.📝
Supporting client enrolment
Managing and supporting client enrolment into Remedy Health Coaching programs, ensuring a smooth process.Key criteria
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Customer support experience
Demonstrated experience in customer support roles is essential.View
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Sales and growth experience
Proven experience in sales and growth is highly regarded.View
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Health services industry experience
Demonstrated experience working in the health services sector.View
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